Office Policies

Appointments

For your convenience, our offices are open daily Monday through Friday. Evening hours and early morning appointments are also available.

To schedule an appointment, please call 781 449-3588  for appointments at either our Needham office or our office at Newton-Wellesley Hospital. At your first appointment, please arrive 10 minutes early to fill out our registration forms.

To cancel or reschedule an appointment, please give us 24 hours notice if possible.

If you are consulting one of our physicians about a skin rash, please bring a list of your current medications including prescription and nonprescription items. If possible, bring the actual packaging or containers of any topical medications you are using. They often contain a listing of ingredients which may help us to make a diagnosis.

Emergencies

We reserve several appointments each day for emergencies. In case of an emergency after business hours, Dr. Cohen can be reached by a telephone paging system.

Insurance

If your insurance requires a referral for office visits to a specialist, we ask that you contact your primary care physician's office prior to your visit, so that your referral will be in our office on the date of your appointment. If we do not have a referral you will be asked to sign a waiver, as required by your insurance company.

We participate in most managed health care plans. Our billing service will be happy to submit claims to your insurance company for you. However, please remember that your insurance policy is a contract between you and your insurer. All insurance copayments, deductibles, and payments for non-covered services such as cosmetic procedures are due at the time of service, unless other arrangements are made in advance.

Please call us with any questions you may have. We appreciate hearing from our patients, and welcome any and all suggestions for improving our service to you. Please let us know your thoughts.

© 2003 - Jay L. Cohen, MD, PC
464 Hillside Avenue
Suite #303
Needham, MA 02494
781 449-3588